Contact Us
Hi thank you for reaching out to us today! Our methods for reaching us are as follows:
1. Mail (Please allow up to 14 days for a response)
Fins and Paws LLC
PO Box 211
Yatesville, GA 31097
2. Phone
+1 (888) 217-7228 to place a order. (M-F / 10am-6pm ET)
3. Email (Please allow up to 7 days for a response)
finsandpawssub@gmail.com
4. CHAT
The quickest and the most reliable way to get in touch with us is through chat, especially for product order assistance and shipping issues. Most issues can be resolved through this method by simply clicking on the “Chat” button at the bottom right corner of your screen.
The average wait time for a representative is 30 minutes but in rare cases it can take as much as 3 hours. In such instances, please do not worry, your message will get through to us and someone will respond to you through email very shortly.
Our hours of operation for CHAT are from 9am-9pm ET, Monday through Friday. Saturday 10am-4pm ET.